Domain Name System is DNS in short. The internet uses it to convert alphabetic names to IP addresses. Your internet service providers use this address to connect to your website. in the world, there are various DNS servers but 13 root servers can help access a websites IP address. Some of these roots include but are not limited to Internet Assigned Numbers Authority(IANA) and internet corporation for Assigned Names and Numbers (ICANN) commonly used.
For most part, DNS settings should work fine and not have a problem. Some issues with your DNS however need to be resolved sometimes. Should this happen, you need an effective troubleshooting strategy.
When you have issues with your DNS, it can lead to a significant amount of downtime for your website. The downtime can lead to loss in traffic and revenue from your site. Things you need to know about DNS issues and solutions are briefly highlighted below.
Your host, registrar and you are most likely to be the source of your DNS issues. Make sure to check issues within these three points when troubles shooting. DNS trouble shooting will be easy when you do this.
You have a DNS issue when you get a notification that your DNS server is not responding. When you get the message check between your, host, registrar and yourself to find the origin of the issue. Your device and ISP could also be the problem.
Problems with nameservers can also be the root of the issue. to increase load time, most sites use third party DNS services. Downtime can be cause by such hosts.
If you are unable to troubleshoot the problem, go online. In this case, open DNS cache check. The problem will be checked world wide and a report provided.
When you are sure that the problem is not with your modem computer router or ISP you can identify other options. After you have ruled out these options, you can confirm it is a DNS error. When you are sure, you can start DNS troubleshooting.
Ensure that your names have been put correctly if you have recently changed nameservers. If you have switched to third party services like cloudflare, this can be equally important. Ensure the information of your name is correct if you have also changed registrars and hosting plans.
Your IP address needs to be correct. Confirm that your IP address matches from your DNS. If there is a mismatch, contact your host plan provider.
Sometimes, your problem may not be a DNS problem and you need to rule out other downtime problems before you confirm it is DNS. You cannot do much if there is a problem with your host server. You just have to wait for connection and your site to go back online.